444r's Privacy Policy
A clear and detailed guide on how your personal information is collected, used, and kept secure.
Introduction
This Privacy Policy ("Policy") applies to the 444r platform and all related services. 444r is committed to providing players in Bangladesh with a safe, transparent, and reliable online betting and casino experience. Protecting the privacy of your personal information is of the highest importance to us.
When you use 444r's website, mobile version, or any associated service, you are considered to have agreed to the terms of this Privacy Policy. Please read this policy carefully. If you do not agree with any part of this policy, please refrain from using our services.
This policy is written for users in Bangladesh and may be updated from time to time — the date of each update will be noted at the top of the page.
What Information Do We Collect?
Details of personal and technical information
While using the 444r platform, we may collect the following types of information:
1.1 Registration and Account Information
When you open an account with 444r, we collect the following information from you:
- Full name and date of birth
- Email address
- Mobile number
- Password (stored in encrypted form)
- Preferred currency and language settings
1.2 Identity Verification Information (KYC)
To ensure platform security and prevent fraud, we may verify your identity. The following information may be requested during this process:
- National ID card (NID) or passport copy
- Proof of address (utility bill or bank statement)
- Proof of ownership of payment method
1.3 Transaction and Financial Information
During deposits and withdrawals, we collect the necessary financial information, which includes:
- bKash, Nagad, or Rocket account number
- Bank account and routing information (where applicable)
- Transaction history, dates, and amounts
1.4 Technical and Usage Information
When you use our platform, certain technical information is collected automatically:
- IP address and device type
- Browser type and version
- Operating system information
- Page view records, session duration, and click data
- Information collected from cookies and similar tracking technologies
Purpose of Data Use
Why and how information is used
444r uses collected information only for the following legitimate purposes:
2.1 Account Management and Service Delivery
- Creating, verifying, and managing your account
- Processing deposits, withdrawals, and bonuses
- Providing uninterrupted betting and gaming services
- Customizing the platform according to your preferences
2.2 Security and Fraud Prevention
- Protecting accounts and identifying suspicious activity
- Preventing money laundering and other financial crimes
- Identifying multiple accounts or banned users
- Ensuring platform fairness and security
2.3 Communication and Customer Support
- Sending important account-related notifications
- Providing 24/7 live chat and email support
- Responding to your requests and complaints
- Assisting with technical issue resolution
2.4 Responsible Gaming
- Monitoring patterns of problematic gaming behavior
- Facilitating self-exclusion or limit-setting when needed
- Verifying age to prevent access by minors
Information Disclosure and Sharing
When and with whom information is shared
444r does not sell, rent, or commercially transfer your personal information to third parties. However, information may be shared in certain specific circumstances:
3.1 Service Providers
We work with certain trusted third parties who assist in operating our services — such as payment processing, technical infrastructure, and cybersecurity. These providers are permitted to use information only for the specified tasks and are required to follow our privacy standards.
3.2 Legal Obligations
If a valid order is received from a court or competent authority, we may provide the required information in compliance with the law. In such cases, we will always endeavor to provide as little information as possible.
3.3 Protection of the Organization
Information may be shared with security agencies to assist in the investigation of fraud, hacking, or other unlawful activity.
Data Security Measures
How your information is kept secure
444r uses industry-standard technical and administrative measures to keep your personal information secure. Our security framework includes:
- SSL Encryption: Our website and services use 256-bit SSL/TLS encryption, which keeps your information secure in transit.
- Data Encryption: Stored sensitive data — particularly passwords and financial information — is kept in encrypted form.
- Access Controls: Only authorized staff may access your information, and only to the extent required for their specific role.
- Regular Security Audits: Our systems undergo regular security reviews.
- Firewalls and Intrusion Detection: Multiple layers of security are maintained to prevent unauthorized access.
- Staff Training: All our staff receive regular training on data protection.
However, no method of transmitting or storing information over the internet is 100% secure. We make every effort to protect your information, but absolute security cannot be guaranteed. You also have a responsibility to keep your login credentials confidential.
Cookies and Tracking Technologies
Details on cookie use
444r uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help our site function better.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the site. They include session management, security tokens, and login state storage. Without them, the site cannot function properly.
5.2 Functionality Cookies
These cookies remember your preferences — such as language settings, betting history, and favorite games — and provide a better experience in future sessions.
5.3 Analytics Cookies
We use analytics cookies to understand how users interact with our platform. This information helps us improve our services and contains no personal identification.
You can disable cookies from your browser settings. However, this may make some features of the site harder to use.
Data Retention Period
How long information is kept
We retain your personal information only for as long as it is needed for the relevant purpose. The following factors are considered when determining the retention period:
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a specified period for legal and financial reasons.
- Transaction Records: Records of financial transactions are retained for an extended period, as this is required by law.
- Technical Logs: Server logs and usage data are generally retained for a shorter period.
At the end of the specified period, or upon your deletion request, we will securely delete or anonymize your personal information.
Your Rights
Your control over your information
You have the following rights regarding your personal information:
7.1 Right to Access
You have the right to know what information we hold about you. You may contact us at any time to request a detailed summary of your information.
7.2 Right to Rectification
If your information is incorrect or incomplete, you may request that it be corrected. Some information can be changed directly from your account settings.
7.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal or contractual obligations.
7.4 Right to Data Portability
You may request a copy of your personal information and, where applicable, transfer it to another service.
7.5 Right to Object
You have the right to object to the processing of your information for specific reasons. You may object at any time to your information being used for marketing purposes.
To exercise these rights, please contact our support team via live chat or email.
Protection of Minors
Protection of children and young people's information
444r provides services only to individuals aged 21 or older. We do not knowingly collect personal information from minors under any circumstances.
Age is verified at registration. If we discover that a user is under the age of 21, we will immediately close that account and delete the collected information.
If you believe that a minor's information is held by us, please contact us immediately.
Policy Changes
How this policy is updated
444r reserves the right to update this Privacy Policy from time to time. This policy may change due to changes in services, new legal obligations, or security improvements.
For any significant changes, we will notify you by email or through a clear notice on the platform. The date of the most recent update to the policy will always be displayed at the top of the page.
Continuing to use 444r after any changes means you are agreeing to the updated policy. Therefore, it is recommended that you visit this page regularly.